Shipping Policy

 

Shipping Policy – Ever Shine Silk

Last Updated: November 2025

Welcome to Ever Shine Silk — where timeless craftsmanship meets modern elegance.
We take pride in delivering our premium silk, chiffon, and hand-crafted collections to customers around the world with care and reliability.


1. Delivery Availability

Ever Shine Silk currently ships to the following countries:

  • Pakistan (Domestic Deliveries)

  • United States (USA)

  • United Kingdom (UK)

  • Canada

  • United Arab Emirates (UAE)

  • Kuwait

  • Australia

  • Oman

  • Yemen

  • Qatar

  • Saudi Arabia

If your country is not listed above, please contact us to confirm delivery options.


2. Delivery Charges

  • Retail Orders: We offer custom-free worldwide delivery for all retail purchases.
    This means you pay no extra duties or customs fees beyond your checkout total.

  • Wholesale Orders: Wholesale or bulk inquiries require direct coordination.
    Please contact our customer service team for shipping quotations and delivery timelines.


3. Order Processing Time

  • Orders are typically processed within 2–4 business days after payment confirmation.

  • During holiday seasons, sales, or new collection launches, processing time may take slightly longer.

  • Custom or hand-work orders may require additional preparation time, which will be communicated in advance.


4. Estimated Delivery Times

Region Estimated Delivery Time
Pakistan 2–5 business days
UAE, Oman, Qatar, Kuwait, Saudi Arabia 5–9 business days
USA, UK, Canada, Australia, Yemen 7–14 business days

(Delivery times are estimates and may vary depending on customs clearance and local courier performance.)


5. Tracking Information

Once your order has been shipped, you will receive an email or WhatsApp update containing your tracking number and a link to follow your parcel in real-time.


6. Customs and Import Duties

For retail customers, all duties and taxes are included in the price — no additional customs charges will apply upon delivery.
Wholesale clients may be responsible for local customs clearance, depending on the order size and destination.


7. Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal at customs, the customer will be responsible for any reshipping costs.


8. Need Help?

For questions or special shipping requests, please contact:
📧 evershinesilk@gmail.com
📞 +92-348-5494647
or use our Contact Us form on the website.


Ever Shine Silk is committed to ensuring your luxury fabrics arrive safely, securely, and on time — wherever you are in the world.